Reach the Arkon team directly. Response time: 1–2 business days.
General inquiries
Email: [email protected]
Hours: Monday–Friday, 5:00am–5:00pm Pacific
Address: Irvine, CA (mailing address provided on provider account approval)
Provider account requests
To apply for catalog access, start at Request Provider Account. You will need your NPI number, state medical license, and organization details. Approvals typically complete within 1 business day.
Orders & shipping
Order status, tracking, and return requests: your account. Shipping and refund policies: Shipping · Refunds.
Press & partnerships
Press inquiries and partnership proposals: [email protected].
Security disclosures
Responsible security disclosures: [email protected]. We acknowledge reports within 48 hours.